YOUR FIRST
VISIT

At Heart of Hingham Dental Aesthetics, your first visit is designed to be welcoming, informative, and comfortable, with Dr. Sandhu and our team focused on your care from the start.
A modern empty dental clinic interior with bright overhead light and dental chairs with equipment

Your First Visit

Walking into a new dental office can feel overwhelming. The unfamiliar environment, uncertainty about procedures, and concerns about treatment can create apprehension even for confident individuals. Knowing what to expect during your initial appointment can transform this experience from stressful to comfortable, allowing you to focus on what matters most—taking a positive step toward optimal oral health.

At Heart of Hingham Dental Aesthetics, we’ve designed your first visit to be welcoming, informative, and surprisingly pleasant. Dr. Shreen Sandhu Kupke and our compassionate team have created a patient experience focused on your comfort from the moment you contact our office.

Before Your Appointment

Preparing for your first visit helps ensure a smooth, efficient appointment. We recommend gathering important information before arriving at our office, including:

  • Your complete dental history, including recent treatments
  • List of current medications and supplements
  • Information about medical conditions that might affect your dental care
  • Dental insurance card and identification
  • Questions or concerns you’d like to discuss with Dr. Sandhu

When you arrive for your appointment, we’ll provide new patient forms for you to complete in our comfortable reception area. We’ve designed these forms to be straightforward and easy to complete. Our team is always available to answer questions or provide assistance as you fill them out.

If you take medications for dental anxiety or require premedication for certain medical conditions, please let us know when scheduling your appointment. This information helps us provide appropriate recommendations and ensure your safety during treatment.

WHAT TO BRING

In addition to your insurance information and identification, we suggest bringing:

QUESTIONS

A list of questions or specific concerns you’d like to address

X-RAYS

Previous dental X-rays, if available (within the last 6-12 months)

INFORMATION

Information about your oral hygiene routine and products you currently use

APPLIANCES

Any appliances you use, such as night guards or retainers

During Your
Visit

Your first appointment typically lasts 60-90 minutes, allowing ample time for thorough evaluation and discussion. We never rush this important initial meeting, as it establishes the foundation for our ongoing dental relationship.

When you arrive, our friendly front desk team will welcome you and confirm your paperwork is complete. You’ll then be escorted to a comfortable treatment room designed with your relaxation in mind.

Your first visit centers around a detailed examination that helps us understand your current oral health status and identify any concerns requiring attention. This examination generally includes:

  • Review of your dental and medical history
  • Digital X-rays to evaluate structures not visible during clinical examination
  • Intraoral photographs to document current conditions
  • Comprehensive oral cancer screening
  • Periodontal (gum) evaluation
  • Assessment of existing dental work
  • Examination of each tooth for decay, cracks, or other concerns
  • Bite and jaw alignment analysis

Throughout this process, we explain what we’re doing and why, ensuring you remain comfortable and informed. We encourage questions at any point during your examination.

Discussion and Treatment Planning

Following your examination, Dr. Sandhu will discuss findings with you in clear, straightforward language. Visual aids such as intraoral photographs and digital X-rays help illustrate current conditions and treatment options.

Rather than presenting a one-size-fits-all approach, we develop personalized recommendations based on your specific needs, preferences, and priorities. If multiple treatment options exist, we explain the benefits and limitations of each, empowering you to make informed decisions about your care.

For complex treatment plans, we provide written information detailing recommended procedures, associated costs, and estimated insurance coverage. This transparent approach eliminates surprises and allows you to plan for any necessary treatment.

Cleaning and Initial Treatment

Depending on your oral health status and schedule, your first visit may include a professional cleaning. For patients with signs of gum disease or significant buildup, we might recommend scheduling a separate appointment for a more thorough cleaning.

In some cases, we may address simple concerns during your initial visit. For example, if we identify a small cavity that needs immediate attention, we might suggest treating it the same day if time permits and you feel comfortable proceeding.

After Your Appointment

Before you leave our office, our team will ensure you understand all recommendations and have answers to your questions. We’ll help schedule any necessary follow-up appointments and confirm you have appropriate home care instructions.

If you received treatment during your visit, we might contact you briefly afterward to ensure your comfort and address any concerns. This follow-up reflects our commitment to your well-being beyond office visits.

For patients requiring extensive treatment, we schedule a separate consultation to review the comprehensive plan, discuss financial arrangements, and address specific questions about procedures. This thoughtful approach ensures you never feel rushed or pressured when making decisions about your oral health.

We welcome new patients and look forward to helping you achieve a healthy, beautiful smile. Contact us today to schedule your consultation and start your dental care journey.